Pricing
Guests already know your markup. Price as if they do.
Diners compare restaurant wine prices with retail at the table. Stop putting the fattest markup on the most googled labels. US restaurants, in dollars.
Written by Marco Azzari on
An expensive bottle on a list feels like a commitment. Before the pour is finished, someone at the table can see what the same label costs in a wine shop. If your fattest markup sits on the most famous names, you are asking the guest to pay a tax for recognition. Many will not. They will take the second-cheapest wine, or a cocktail, or nothing, and you will say demand is dead.
Matching retail is the wrong target. A restaurant has glassware, service, breakage, rent, and payroll. The guest knows that too, roughly. They also see sales tax and a tip land on top of your price, so the bottle already feels bigger than the number on the list. What they punish is a markup that looks like contempt.
Famous names are a lousy place to hide margin
The wines people can type into a phone are the wines that get typed. Unknown bottles with a fair price and a sayable line are harder to "catch." That is not a license to gouge the unknown either. It is a reason to stop using big-name Napa Cabernet as a piggy bank.
Sommeliers feel this as an attack on the cellar's pride. The pride can stay. Put the googled labels at a markup you can sit next to. Make your gross profit on glasses, on house, on wines the shopper cannot price in two seconds, on pairings that belong to this kitchen.
"People drink less" is sometimes "people refuse this page"
The bottle for the table is weaker than it was in a lot of American dining rooms. Health, money, age mix, cocktails and zero-proof on the same menu. All real. None of that requires a list that looks like a dare.
If the only step between a $45 house bottle and a $180 label is empty air, the guest has no path. Psychology and a price ladder are design. This page is the pricing manners: do not put the insult on the wine they can audit.
What to do on Monday
Pull the ten names most likely to be searched. Check a real retail range (a local shop, Wine-Searcher), not a fantasy. If your menu price makes you wince, the guest already winced. Rebuild those ten with true cost and a markup you can say out loud to a regular. Leave the rest of the list alone until those ten do not embarrass you.
Smaller American producers can help here, not as patriotism, as a set the guest cannot price from a Napa memory: Oregon, Washington, the Finger Lakes, or wine from your own state. When American wine earns its place.
About the author
Marco Azzari
Founder of Wine CFO · Wine List Engineer for restaurants
I help restaurants, hotels and bars earn more from the wine they already sell. I price lists wine by wine, cost by-the-glass programs on their real yield, rebuild selections around the food menu, and rewrite lines so guests understand what they're ordering. Every Wine Profit Checkup goes across my desk personally.
More about Wine CFO